Direct Line to Customers
Social Media, Text, Email, Surveys
Create meaningful feedback loops through conversations with your customers using channels they’re already in. Doing so helps you lower your cost to serve and motivates your customers to do what matters most to you.
Enhanced Customer Experience
Information & Action
Customer engagement is a requirement for utility success in today’s marketplace. Our personalized, game-based engagement education tools and communication channels reward consumers. Brilliency inspires behavior changes that help utilities reach their goals.
Data Display & Analysis
Dashboard & Collection
Consumption and cost data is displayed on an interactive dashboard that creates comparison and changes behavior. Understanding utility bills has never been this easy for consumers. Gathering data from your consumers will never be easier.
Behavioral Demand Response
No device required
Demand response is possible through our cloud-based solution, bringing this capability to everyone in your territory.