Direct Line to Customers

Social Media, Text, Email, Surveys

Create meaningful feedback loops through conversations with your customers using channels they’re already in. Doing so helps you lower your cost to serve and motivates your customers to do what matters most to you.

Enhanced Customer Experience

Information & Action

Customer engagement is a requirement for utility success in today’s marketplace. Our personalized, game-based engagement education tools and communication channels reward consumers. Brilliency inspires behavior changes that help utilities reach their goals.

Data Display & Analysis

Dashboard & Collection

Consumption and cost data is displayed on an interactive dashboard that creates comparison and changes behavior. Understanding utility bills has never been this easy for consumers. Gathering data from your consumers will never be easier.

Behavioral Demand Response

No device required

Demand response is possible through our cloud-based solution, bringing this capability to everyone in your territory.

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