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Brilliency transforms the relationship between utilities and their commercial and residential consumers. Our consumer engagement platform helps electric, water and gas utilities build loyalty and relationships that help further efficiency efforts, enable demand response and strategic planning for additional products and services. Feedback loops with the consumer encourage information sharing, action through its game-based platform.

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Increasing the average time people and companies spend interacting with their utilities from the 40-second a month average to 4:59 per visit. What is nearly 5 minutes of time with your customer worth to you?

 

 

Brilliant Efficiency

Our game-based Consumer Engagement platform inspires your customers to work with you in today’s changing utility environment. By communicating with your customers, you can drive programs and services including efficiency and new product and services adoption.

Game-Based Engagement

Customers love earning points and badges for developing a meaningful relationship that delivers insights and data you can use to reach goals.

Efficiency + Demand Response

Our tools and resources help you reach your efficiency goals by inspiring your consumers to conserve and curb demand during peak times, delivering you the capacity reductions you need to reach goals.

Alerts, Outage Reporting, Messages

Your customers want to hear from you. When you reach out to your customers, they will respond to you.

Simple & Engaging

Simple & Engaging

Your customers will keep returning for more:

  • Mobile + Web
  • Personalized Experience
  • Conversations
  • Timely Communications
  • Dynamic Data Display
  • Integrated Wifi Devices
  • Budget Tools
  • Behavior Changes
  • Incentives + Rewards
  • Content Library
  • Program Promotion
  • Customized Reports
  • Integrated Community Services
903

AVERAGE KWH CONSUMPTION
PER HOME
PER MONTH

107

DOLLARS SPENT ON ELECTRICITY PER HOME PER MONTH

100

GALLONS OF WATER USED PER PERSON PER DAY IN U.S.

150

BILLION DOLLARS ANNUALLY
IN DAMAGES
CAUSED BY POWER OUTAGES

Be more than just a utility provider.

Be an engaging partner who your customers count on for more than their utilities.