Brilliency helps utilities lower the Cost to Serve Customers for electric, water and gas utilities and retailers. The game-based engagement app and online portal allows utilities to build relationships that drive enrollment in efficiency program and distributed energy solutions. With Brilliency, utilities gather data and analytics that matter for today and tomorrow’s key performance indicators and they make it easy for the consumer by being available - in the palm of their hand.
Increasing the average time people and companies spend interacting with their utilities from the 40-second a month average to 4:59 per visit. What is nearly 5 minutes of time with your customer worth to you?
Our game-based Consumer Engagement app inspires your customers to work with you in today’s changing utility environment. By communicating with your customers, you can drive programs and services including online bill pay, efficiency and IoT connection.
Your customers will keep returning for more:
Your utility wins with:
AVERAGE KWH CONSUMPTION
DOLLARS SPENT ON ELECTRICITY PER HOME PER MONTH
GALLONS OF WATER USED PER PERSON PER DAY IN U.S.
BILLION DOLLARS ANNUALLY
CAUSED BY POWER OUTAGES